Customer Support
FAQ
Shipping & Delivery
##ALL SHIPPING IN UAE WILL BE DIRECTLY FROM US AND WITHIN 72hrs BASED ON TIME ORDER.##
We strive to ship your orders as soon as possible with your chosen delivery option. All orders are generally dispatched within 72-96 hours of being placed. However, due to extreme holiday rush please expect a slight delay in order dispatch.
Details about various shipping options available:
1) EXPRESS SHIPPING
Shipping Partners: Fedex, DHL
Delivery Timeline: 5-10 Days
Consignment Tracking: Extensive & Responsive Tracking Available
This is clearly the most convenient and fastest shipping option available. It offers responsive tracking as soon as the parcel is picked up from our warehouse.
2) PARCEL POST AIRMAIL
Shipping Partner: Emirates Post (Government of UAE Enterprise)
Delivery Timeline: 12-28 Days
Consignment Tracking: Limited Tracking Available
This is another premium service from India Post with a slightly longer delivery timeline but a better price point. The service offers a reasonably responsive tracking once the consignment leaves India Post’s local city warehouse. A tracking number is mailed to the customer as soon as the consignment is dispatched which is generally active in 24-48 hours from generation.
3) REGISTERED POST AIRMAIL
Shipping Partner: Emirates Post (Government of UAE Enterprise)
Delivery Timeline: 12-28 Days
Consignment Tracking: Limited or No Tracking Available
This is the cheapest shipping option for customers who do not want to track their parcel regularly. This service by India Post delivers almost as fast as Parcel Post Airmail but offers very limited or no tracking at all in some cases. However, a tracking number is still generated and mailed to the customer on dispatch for reference in case of any issues.